Frequently asked questions
- 01
Yes, we have our ParaCash Loyalty Rewards Program. Sign up for free & receive 50 free points. For every dollar you spend on products get 1 point. Points can then be redeemed for discounts of up to 15% off entire orders.
- 02
Handling time is 1-2 days on most products. Exceptions being during a busy time like the holidays or if it's a specialty product (example: certain colors on Real Mini Portal or In Between Box). Our goal is to ship every product fast to our customers. All products ship within a few days regardless. All Domestic shipments are sent via USPS Priority Mail (2-4 days delivery time). This depends on where you are located in relation to Massachusetts (Where we are based and ship from) We do offer USPS Priority Mail Express next day shipping.
- 03
Yes, we offer long and short-term financing options through; Klarna, Affirm, Afterpay, and PayPal. You can access these payment plans at checkout.
- 04
All of these features can be accessed through your account by logging in. To log into your account:
Mobile device- Click on the menu, use "Log In" bar at the top of the page.
PC, Laptop, or Desktop- Use the "Log In" bar at the top of the homepage.
Once you have logged in us the arrow to reveal your account info, orders, ParaCash Rewards, etc.
- 05
Yes, we ship to most of the countries worldwide. Enter your address in the order checkout section & if we ship to your country you will be allowed to checkout.
- 06
Yes, the product videos page has dozens of videos for every product we sell full of info, demos, & evidence clips capture during our own paranormal investigations.
- 07
No, we take a ton of pride in the fact that we designed both of these devices from the ground up. We also created our own unique programming & tablet set up. We professional wire these devices & only use the highest quality parts. We don't want our tablets being paired with someone else's low quality & poorly built device.